Returns

Thank you for shopping with us! 

We strive to make your shopping experience smooth and flawless! We pride ourselves in excellent customer service. We love our customers and appreciate you!

In Store Returns: 

We hope you love all of your products! If for some reason you are not completely satisfied you may exchange your items or receive a full refund within 7 days of your initial purchase. 

Garments must be UNWORN with ORIGINAL TAGS and you must present your ORIGINAL RECEIPT. We have the right to deny a return after the time period has lapsed. 

Clearance or discounted products are FINAL SALE and cannot be returned under any circumstances.

Shipping Information for Online Orders: 

We process orders within 1-2 business days and ship them to you as soon as possible. We are USPS and have a $7.00 ground shipping fee (3-5 business days) and $20.00 priority shipping rate (2-3 business days) option. You will receive an email via wsbcshopify@stjoeclub.com once your order has been processed including a USPS tracking number.

Online and Store Pick Up Returns:

We hope you loved your purchase! If for some reason you were not satisfied with your items please return them back to us within 14 days of your initial purchase for a full refund. Shipping cost WILL NOT be refunded. 

Please email us at wsbcshopify@stjoeclub.com- we will then issue you a return label.

Garments must be UNWORN with ORIGINAL TAGS and you must present your ORIGINAL RECEIPT. We have the right to deny a return after the time period has lapsed.

Mail To:

Watersound Club Mercantile

146 Dune Drift Lane

Watersound, FL 32461

We are not responsible for return shipping. When we receive your return we will process the refund within 1-3 business days. The funds may not show in your bank account for 3-5 business days depending on the institution. You will be notified when the return is processed via email. 

Want To Exchange?

The best way to ensure you get the items you are craving is to place an order and return the ones you are not satisfied with. This way we will ship out your order right away! When we receive the return we will refund you as stated above. 

Oh no! Did you receive the wrong item? If you received the wrong item we apologize for the inconvenience! Please email us at wsbcshopify@stjoeclub.com. We will ship the correct item ASAP and will issue a refund for the cost of shipping.